Order journey · From Indonesia to your project
A clear process from design to delivery.
We coordinate custom furniture development, sourcing, production, inspection, packing, and delivery through one connected process, so your team knows what happens next. This page shows the three stages, what custom design includes, and the four phases every order follows from brief to after-service.
Three connected stages
From your first reference to the finished order.
Each project begins with a different brief, but the responsibilities stay clear. We develop the product, coordinate the making, and prepare the finished pieces for delivery.
-
01 · Develop
Product design & samples
We clarify dimensions, references, materials, finish, construction, quantities, and sample requirements before production.
-
02 · Make
Material sourcing & production
We match the product to suitable Indonesian makers and coordinate materials, timing, production, and progress.
-
03 · Deliver
Quality control & shipping
Inspection, consolidation, packing, and a destination-specific delivery review prepare the completed order for its journey.
Custom furniture design
Resolve the idea before it reaches production.
Custom work is developed in layers. Your team can review the setting, product details, material direction, and construction information before mass production begins.
01
Customisation & visualisation
- Interior design drafts
- SketchUp 3D visualisation
- Project rendering
02
Detail in the product
- Product specifications
- Close-up sample photos
- Sample development
03
Construction review
- Construction details
- Assembly instructions, when applicable
- Production-ready approval
Handcrafted in Indonesia
The people and processes behind each piece.
The right result depends on the right maker, clear coordination, and inspection at the moments that matter.
- Manufacturing partnersMatched to the product
- We work across a curated network of small and medium-sized factories, selecting partners around their material knowledge, techniques, capacity, and project timeline.
- Production processesMaterial becomes form
- Depending on the product, production can include wood drying, cutting, joinery, shaping, rattan weaving, sanding, finishing, assembly, and packing, coordinated as one connected process.
- Inspection & auditingChecked throughout
- Quality controllers can inspect samples, follow work during production, and complete final checks. Factory and facility auditing is available when a project needs added sourcing, follow-up, or consolidation support.
Project services
Choose the support your project needs.
Start with a specific requirement or let our Bali-based team coordinate the complete journey.
- Sourcing
- Product development
- Promotional samples
- Inspection agent
- Production
Order journey
A clear path from brief to after-service.
Timelines and requirements vary by product, quantity, and destination. These checkpoints keep your team, our team, and the makers aligned throughout the project.
- Your input
- Kayalami
- Approval or document
-
Phase 01
Design & approval
Your references become an agreed product direction before the order enters production.
- Your input Project brief Share intended use, destination, quantity, dimensions, references, and preferred timeline.
- Kayalami Product selection Select collection pieces or identify which products need custom development.
- Kayalami Sample development Develop dimensions, materials, finish, construction, and sample details as required.
- Your input Sample review Review samples, photos, specifications, or visualisations and provide feedback.
- Approval or document Sample confirmed Approve the final specification that will guide quotation and production.
-
Phase 02
Order confirmation
The approved scope is documented so commercial terms and production can move forward clearly.
- Kayalami Quotation Prepare pricing around the confirmed product, quantity, specification, and project scope.
- Your input Quotation review Review the commercial scope and clarify any remaining product or order details.
- Approval or document Proforma invoice Issue the order document with the agreed items and commercial terms.
- Your input Deposit paid Confirm the order through the agreed initial payment and required approvals.
- Kayalami Order placed Release the confirmed order into pre-production and supplier coordination.
-
Phase 03
Production & inspection
Materials, makers, production, and quality checkpoints are coordinated around the approved specification.
- Kayalami Pre-production Confirm production details, maker allocation, and readiness before work begins.
- Kayalami Material sourcing Coordinate the wood, woven materials, hardware, and finishes required for the order.
- Kayalami Mass production Manufacture the approved pieces with progress coordination across relevant suppliers.
- Kayalami In-line inspection Check work during production so issues can be identified before completion.
- Approval or document Final inspection Inspect completed pieces against the approved product details before packing.
-
Phase 04
Logistics & after-service
The completed order is prepared and its route confirmed before dispatch. Local fees vary by distance and handling needs; every export order is reviewed with our team in advance.
- Kayalami Packing Prepare inspected furniture for handling and the agreed mode of delivery.
- Kayalami Delivery review Confirm the route, access, handling, schedule, and delivery quotation. Export orders also review packing, freight, customs, duties, taxes, and documents.
- Approval or document Final invoice Issue the remaining invoice and complete required order documentation.
- Your input Final payment Complete the agreed payment before the goods are released for delivery.
- Kayalami Delivery Dispatch through our in-house local courier or the export arrangement agreed with your team.
- Kayalami After-service Remain available for follow-up, future requirements, and repeat orders.
Begin with your brief
Tell us what you are creating.
Share your references, dimensions, quantity, destination, and preferred timeline. We will help identify the right next step for your furniture project.